Australia Wide Delivery Service Solution
When we say “your complete delivery solution” we mean it. Couriers by Demand provide for all your same day courier, refrigerated transport, interstate and international delivery needs. We also have a large fleet available to hire whether for just part of a day or indefinitely. Couriers By Demand Express – your complete delivery solution.
Why Choose Our Service?
We’re expanding our Australia wide delivery service and we want YOU to be part of it. We want to become your long term delivery partner, taking the time to understand your needs and pain points and manage your delivery needs from start to finish.
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Frequently Asked Questions
Our ideal solution would be for you to book online or by using one of our apps on Android or Apple. You can do it in just a few minutes! We can help you with any questions or you can make a booking over the phone by calling 02-9095-5000
Yes, of course. We specialize in same-day parcel delivery!
Bookings must be made by 12 pm to qualify for Same Day service pricing.
It is also possible to arrange for a 3-hour delivery or VIP service between 8am and 6pm. Please give us advanced notice if you would like delivery outside of this time period.
The system will automatically assign your delivery to a carrier once you place your booking online (usually within 15 minutes of placing your booking). Your account's delivery history tab provides information on your order status and your driver's contact information.
There may be times when our service is overloaded. We will notify you if this occurs!
Yes, absolutely! You will be able to see the driver's contact information once the booking has been accepted. Call them at any time. They're always happy to help.
With our real-time tracking and customer app, we are able to answer most questions about when collections or deliveries will be made.
There is no charge for cancellations made before the courier is on the way to the pick up location.
When the courier arrives to pick up a parcel and no one is there, they will wait for up to 10 minutes and try to contact you by phone and SMS. If the fee is not paid within this time frame, it will be charged in full.
When we are unable to reach you, we will return your parcel to the pickup location if we are unable to make other arrangements. When it cannot be returned on the same day, it may be held at your own risk. It will be your courier's responsibility to keep you informed. Please note that additional charges may apply for returns.